Lone Traveller Policy

Security is one of our main areas of focus, particularly for our single and female travellers. All of our PREMIER SUITES  & PREMIER SUITES PLUS locations operate a comprehensive lone guest awareness policy. The policy covers key areas of security and measures implemented to ensure the guest feels safe and secure at all times.

For Your Security

  • Every apartment door is fitted with secondary locks on our large heavy self-closing doors as standard.
  • At check-in, we’ll hand you your room details discreetly and never say the room number out loud.
  • Our teams do not allocate single female lone travellers, apartments on the ground floor where possible. We also do not place female lone travellers into apartments at the end of corridors or fire exits.

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hair dryers
  • Luxury bathroom toiletries
  • Assistance with luggage available

To help us allocate the most suitable room prior to arrival please request our Lone Traveller Policy at time of booking.